New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201801280 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Some upheld, recommendations | January 2019 |
| 201801384 | University of Strathclyde | special needs - assessment and provision | Not upheld, no recommendations | January 2019 |
| 201801574 | Highland NHS Board | adult social work services (highland nhs only) | Not upheld, no recommendations | January 2019 |
| 201801804 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | January 2019 |
| 201801819 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | January 2019 |
| 201802160 | North Lanarkshire Council | primary school | Upheld, no recommendations | January 2019 |
| 201802340 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | January 2019 |
| 201802678 | A Dentist in the Greater Glasgow & Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | January 2019 |
| 201802686 | Greater Glasgow and Clyde NHS Board | policy / administration | Upheld, recommendations | January 2019 |
| 201802880 | A Medical Practice in the Greater Glasgow & Clyde NHS Board area | clinical treatment / diagnosis | Upheld, recommendations | January 2019 |