New Customer Service Standards

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Decision Reports

Date between
Case Ref Organisation Subject Outcome Report Date
201700619 Fife NHS Board clinical treatment / diagnosis Not upheld, no recommendations December 2018
201702276 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Not upheld, no recommendations December 2018
201702963 Grampian NHS Board clinical treatment / diagnosis Not upheld, no recommendations December 2018
201703029 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations December 2018
201703310 Glasgow Housing Association aids and adaptations Upheld, recommendations December 2018
201703760 South Lanarkshire Health and Social Care Partnership child services and family support Some upheld, recommendations December 2018
201703784 Dumfries and Galloway NHS Board clinical treatment / diagnosis Upheld, recommendations December 2018
201704145 Greater Glasgow and Clyde NHS Board - Acute Services Division clinical treatment / diagnosis Upheld, recommendations December 2018
201704421 The Highland Council complaints handling Upheld, recommendations December 2018
201704460 Fife NHS Board clinical treatment / diagnosis Upheld, recommendations December 2018