New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201802106 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | December 2018 |
201802359 | Wheatley Housing Group Ltd | neighbour disputes and anti-social behaviour | Upheld, recommendations | December 2018 |
201802571 | Scottish Ambulance Service | clinical treatment / diagnosis | Upheld, no recommendations | December 2018 |
201802804 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2018 |
201802853 | Forth Valley NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | December 2018 |
201802907 | Falkirk Council | repairs and maintenance | Upheld, recommendations | December 2018 |
201802923 | Scottish Prison Service | disciplinary charges - orderly room proceedings | Resolved, no recommendations | December 2018 |
201802931 | The City of Edinburgh Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | December 2018 |
201803249 | Lothian NHS Board - Acute Division | clinical treatment / diagnosis | Not upheld, no recommendations | December 2018 |
201803352 | A Medical Practice in the Greater Glasgow & Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | December 2018 |