New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201800568 | A Medical Practice in the Ayrshire and Arran NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2018 |
| 201800710 | West Lothian Council | policy / administration | Not upheld, no recommendations | October 2018 |
| 201800795 | A Medical Practice in the Lanarkshire NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | October 2018 |
| 201800870 | Student Awards Agency for Scotland | policy / administration | Not upheld, no recommendations | October 2018 |
| 201800927 | Tayside NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2018 |
| 201801064 | Stirling Council | policy / administration | Not upheld, no recommendations | October 2018 |
| 201801122 | Greater Glasgow and Clyde NHS Board - Acute Services Division | nurses / nursing care | Not upheld, no recommendations | October 2018 |
| 201801682 | Highland NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2018 |
| 201802288 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | October 2018 |
| 201604293 | An NHS Board area | policy / administration | Some upheld, recommendations | September 2018 |