New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201200901 | Greater Glasgow and Clyde NHS Board - Acute Services Division | clinical treatment / diagnosis | Not upheld, no recommendations | September 2013 |
| 201200968 | Renfrewshire Council | handling of application (complaints by opponents) | Some upheld, recommendations | September 2013 |
| 201201338 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2013 |
| 201201693 | Dumfries and Galloway Council | complaints handling | Not upheld, recommendations | September 2013 |
| 201201973 | Aberdeen City Council | policy/administration | Not upheld, no recommendations | September 2013 |
| 201201993 | Greater Glasgow and Clyde NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | September 2013 |
| 201202080 | Renfrewshire Council | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | September 2013 |
| 201202260 | A Medical Practice in the Highland NHS Board area | clinical treatment / diagnosis | Some upheld, recommendations | September 2013 |
| 201202304 | Aberdeenshire Council | policy/administration | Some upheld, recommendations | September 2013 |
| 201202396 | Falkirk Council | neighbour disputes and anti-social behaviour | Not upheld, recommendations | September 2013 |