New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201204568 | The City of Edinburgh Council | statutory notices | Not upheld, recommendations | August 2013 |
| 201204575 | Scottish Prison Service | behaviour related programmes (including access to) | Not upheld, no recommendations | August 2013 |
| 201204591 | Tayside NHS Board | clinical treatment / diagnosis | No decision reached | August 2013 |
| 201204621 | East Lothian Council | policy/administration | Not upheld, no recommendations | August 2013 |
| 201204690 | Scottish Prison Service | accuracy of prisoner record | Not upheld, no recommendations | August 2013 |
| 201204715 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | August 2013 |
| 201204786 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2013 |
| 201204822 | A Medical Practice in the Fife NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2013 |
| 201204850 | A Medical Practice in the Tayside NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2013 |
| 201204932 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | August 2013 |