New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Decision Reports
Case Ref | Organisation | Subject | Outcome | Report Date |
---|---|---|---|---|
201200304 | Renfrewshire Council | parking | Not upheld, no recommendations | July 2013 |
201200309 | A Medical Practice in the Greater Glasgow and Clyde NHS Board area | clinical treatment / diagnosis | Not upheld, no recommendations | July 2013 |
201200419 | Ayrshire and Arran NHS Board | admission, discharge and transfer procedures | Not upheld, recommendations | July 2013 |
201200648 | Scottish Borders Housing Association Ltd | neighbour disputes and anti-social behaviour | Not upheld, no recommendations | July 2013 |
201200671 | Scottish Prison Service | earnings | Not upheld, no recommendations | July 2013 |
201200696 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, no recommendations | July 2013 |
201200700 | Lanarkshire NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2013 |
201200809 | University of Strathclyde | academic appeal/exam results/degree classification | Not upheld, recommendations | July 2013 |
201200873 | A Medical Practice in the Lothian NHS Board area | clinical treatment / diagnosis | Some upheld, no recommendations | July 2013 |
201200889 | Orkney NHS Board | clinical treatment / diagnosis | Not upheld, no recommendations | July 2013 |