| 201201215 |
Orkney Islands Council |
complaints handling (incl social work complaints procedures) |
Upheld, recommendations |
January 2013 |
| 201201260 |
Lanarkshire NHS Board |
clinical treatment / diagnosis |
Not upheld, no recommendations |
January 2013 |
| 201201288 |
Hebridean Housing Partnership Ltd |
neighbour problems |
Not upheld, no recommendations |
January 2013 |
| 201201320 |
The Robert Gordon University |
academic appeal/exam results/degree classification |
Not upheld, no recommendations |
January 2013 |
| 201201354 |
Office of the Scottish Charity Regulator |
complaints handling |
Some upheld, recommendations |
January 2013 |
| 201201400 |
Highland NHS Board |
clinical treatment / diagnosis |
Not upheld, no recommendations |
January 2013 |
| 201201413 |
A Practice in the Lanarkshire NHS Board area |
clinical treatment / diagnosis |
Not upheld, no recommendations |
January 2013 |
| 201201457 |
A Practice in the Borders NHS Board area |
clinical treatment / diagnosis |
Not upheld, no recommendations |
January 2013 |
| 201201466 |
Ayrshire and Arran NHS Board |
clinical treatment / diagnosis |
Not upheld, action taken by body to remedy, no recommendations |
January 2013 |
| 201201554 |
Scottish Water |
damage caused / compensation |
Upheld, recommendations |
January 2013 |