| 201103741 |
South Lanarkshire Council |
claims for damage, injury, loss |
Not upheld, no recommendations |
December 2012 |
| 201103765 |
Greater Glasgow and Clyde NHS Board - Acute Services Division |
communication, staff attitude, dignity, confidentiality |
Not upheld, no recommendations |
December 2012 |
| 201103826 |
Lanarkshire NHS Board |
clinical treatment / diagnosis |
Not upheld, no recommendations |
December 2012 |
| 201104215 |
Business Stream Ltd |
incorrect billing |
Upheld, recommendations |
December 2012 |
| 201104574 |
Scottish Prison Service |
policy/administration |
Some upheld, recommendations |
December 2012 |
| 201104709 |
South Lanarkshire Council |
complaints handling |
Upheld, recommendations |
December 2012 |
| 201105083 |
Scottish Water |
damage caused / compensation |
Some upheld, action taken by body to remedy, no recommendations |
December 2012 |
| 201105187 |
A Dentist in the Lothian NHS Board area |
clinical treatment / diagnosis |
Not upheld, no recommendations |
December 2012 |
| 201105283 |
Business Stream Ltd |
charging method / calculation |
Some upheld, recommendations |
December 2012 |
| 201105489 |
University of Aberdeen |
policy/administration |
Some upheld, no recommendations |
December 2012 |