| 201102859 |
North Lanarkshire Council |
complaints handling |
Some upheld, recommendations |
September 2012 |
| 201102909 |
Highland NHS Board |
clinical treatment / diagnosis |
Some upheld, recommendations |
September 2012 |
| 201103035 |
East Dunbartonshire Council |
policy/administration |
Some upheld, recommendations |
September 2012 |
| 201103075 |
West Lothian Council |
repairs and maintenance of housing stock (incl dampness and infestations) |
Not upheld, no recommendations |
September 2012 |
| 201103118 |
Scottish Prison Service |
personal property |
Upheld, recommendations |
September 2012 |
| 201103179 |
Ayrshire and Arran NHS Board |
clinical treatment / diagnosis; record-keeping |
Some upheld, recommendations |
September 2012 |
| 201103217 |
Fife NHS Board |
clinical treatment / diagnosis |
Not upheld, no recommendations |
September 2012 |
| 201103218 |
A Medical Practice in the Fife NHS Board area |
clinical treatment / diagnosis |
Not upheld, no recommendations |
September 2012 |
| 201103309 |
A Medical Practice in the Greater Glasgow and Clyde NHS Board area |
lists; complaints handling |
Some upheld, action taken by body to remedy, recommendations |
September 2012 |
| 201103311 |
Lanarkshire NHS Board |
appointments/admissions (delay, cancellation, waiting lists) |
Upheld, recommendations |
September 2012 |