| 201005324 |
Scottish Prison Service |
Complaints Handling |
Some upheld, no recommendations |
January 2012 |
| 201005378 |
Tayside NHS Board |
Clinical treatment / Diagnosis |
Not upheld, recommendations |
January 2012 |
| 201100050 |
A Dental Practice, Greater Glasgow and Clyde NHS Board |
clinical treatment; diagnosis |
Upheld, action taken by body to remedy, no recommendations |
January 2012 |
| 201100243 |
Grampian NHS Board |
Clinical treatment / Diagnosis |
Some upheld, recommendations |
January 2012 |
| 201100277 |
Highland NHS Board |
Clinical treatment / Diagnosis |
Some upheld, recommendations |
January 2012 |
| 201100346 |
The City of Edinburgh Council |
Policy/administration |
Some upheld, recommendations |
January 2012 |
| 201100349 |
A Dental Practice, Greater Glasgow and Clyde NHS Board |
Communication, staff attitude, dignity, confidentiality |
Not upheld, no recommendations |
January 2012 |
| 201100515 |
Knowes Housing Association Ltd |
Repairs and maintenance of housing stock (incl dampness and infestations) |
Not upheld, action taken by body to remedy, no recommendations |
January 2012 |
| 201100537 |
Glasgow City Council |
Private sector grants and loans, house condition surveys |
Some upheld, action taken by body to remedy, no recommendations |
January 2012 |
| 201100538 |
The City of Edinburgh Council |
Council Tax (incl Community Charge) |
Not upheld, no recommendations |
January 2012 |