| 201100488 |
Falkirk Council |
maintenance and repair of roads |
Not upheld, no recommendations |
October 2011 |
| 201100605 |
South Lanarkshire Council |
council tax (incl community charge) |
Resolved, action taken by body to remedy |
October 2011 |
| 201100723 |
Renfrewshire Council |
repairs and maintenance of housing stock (incl dampness and infestations) |
Upheld, action taken by body to remedy, recommendations |
October 2011 |
| 201100839 |
Queen Margaret University |
academic appeal; exam results; degree classification |
Some upheld, action taken by body to remedy, no recommendations |
October 2011 |
| 201100869 |
The City of Edinburgh Council |
complaints handling (including appeals procedures) |
No decision reached |
October 2011 |
| 201100995 |
Social Care and Social Work Improvement Scotland (SCSWIS) |
complaints handling |
Not upheld, no recommendations |
October 2011 |
| 201100996 |
Social Care and Social Work Improvement Scotland (SCSWIS) |
complaints handling |
Not upheld, no recommendations |
October 2011 |
| 201101053 |
Scottish Prison Service |
behaviour related programmes (including access to) |
Not upheld, no recommendations |
October 2011 |
| 201101057 |
Scottish Prison Service |
behaviour related programmes (including access to) |
Not upheld, no recommendations |
October 2011 |
| 201101093 |
A Dental Practice, Lothian NHS Board |
complaints handling |
Not upheld, no recommendations |
October 2011 |