Decision report 201005167

Summary
Mr C was unhappy because when he tried to register with a new medical practice, they declined his application. He said he had not been given a true and satisfactory explanation of why this happened. The National Health Service (General Medical Service Contracts) (Scotland) Regulations 2004 say that 'a contractor which refuses an application ... shall, within 14 days of its decision, notify the applicant in writing of the refusal and the reasons for it'. We spoke with the practice and found that they had written to him within the required timescales to explain their reasons for refusing his application. In doing this, they fulfilled the requirements of the Regulations. The practice is entitled to refuse an application, and it was not for us to question their reasons for doing so.