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Case ref:201100893
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Date:November 2011
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Body:Scottish Prison Service
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Sector:Prisons
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Outcome:Not upheld, no recommendations
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Subject:Complaints Handling
Summary
Mr C complained that the Scottish Prison Service's (SPS) final decision on his complaint was unreasonable. Our investigation concluded that the SPS had appropriately looked into the matter raised and gave Mr C adequate detail and explanation about their findings and their decision.