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Case ref:201002384
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Date:October 2011
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Body:Comhairle nan Eilean Siar
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Sector:Local Government
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Outcome:Some upheld, no recommendations
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Subject:handling of application (complaints by opponents)
Summary
The complainant, Mr C, lives next to a hospital. The local NHS board decided to site a new dental teaching and treatment facility in a location adjacent to the rear of his home. Mr C made four allegations concerning the unsatisfactory handling of the planning application, including unnecessary delay in informing him of the decision, the council's handling of variations from the approved plans, and their handling of his complaints and request for information.
Our investigation upheld one aspect of the handling of Mr C's objections to the plan, namely that the council delayed unduly in informing Mr C of the decision to grant consent and alerting him to the conditions imposed. We also partially upheld the complaint that the council dealt unsatisfactorily with his complaint and requests for information.