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Please note that course registration closes one week before each session date for administration purposes.
SPSO will confirm your preference of dates and generate an invoice in due course. Payment MUST be received to secure your booking.
Refunds/Cancellations: The full fee of the course per person is payable if the course is cancelled by the customer unless written notice of the cancellation is received at least 10 working days before the course. Please read our cancellation policy for further details.
Our training is SPSO accredited. We do not endorse other external complaints handling training as full SPSO accreditation.
Please contact [email protected] if you have any further queries or specific adjustment requirements.