New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 202105473 | Highland NHS Board | November 2022 | View PDF |
| 202001373 | Lanarkshire NHS Board | June 2022 | View PDF |
| 201903280 | Water Plus Select Ltd | March 2022 | View PDF |
| 201908445 | Water Plus Select Ltd | March 2022 | View PDF |
| 202002915 | Greater Glasgow and Clyde NHS Board - Acute Services Division | January 2022 | View PDF |
| 201905973 | Greater Glasgow and Clyde NHS Board - Acute Services Division | December 2021 | View PDF |
| 201911632 | Grampian NHS Board | September 2021 | View PDF |
| 201809851 | Greater Glasgow and Clyde NHS Board - Acute Services Division | May 2021 | View PDF |
| 201901758 | Lothian NHS Board - Acute Division | May 2021 | View PDF |
| 201807854 | Greater Glasgow and Clyde NHS Board - Acute Services Division | November 2020 | View PDF |