The complainants, Mr and Mrs E, felt they had been removed from their GPs' list with insufficient justification after Mr E had complained to the practice manager about the treatment Mrs E had received from the reception staff.
Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Investigation Report S.28-03-04
Updated: December 11, 2018