Aberdeenshire Council
The complaint concerned the Council's decision to introduce new refuse and recycling procedures. It was alleged that only two weeks notice was given of the changes and that the tone of the literature issued to members of the public was unacceptable. The complainant was also aggrieved that a new waste and recycling centre, upon which the new system depended, was not yet built.
Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Investigation Report 200502227
Updated: December 11, 2018