New Customer Service Standards

We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r 

Investigation Report 200501263

  • Report no:
    200501263
  • Date:
    June 2006
  • Body:
    The Highland Council
  • Sector:
    Local Government

The Highland Council - complaint was from Mrs C about the way in which The Highland Council (the Council) dealt with two planning applications for sites close to her home. She alleged that they failed to protect the amenity of listed buildings within the vicinity of the development area or to respect the sensitive nature of a near-by ancient monument.

Updated: December 11, 2018