New Customer Service Standards

We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r 

Investigation Report 200502190

  • Report no:
    200502190
  • Date:
    March 2006
  • Body:
    Glasgow City Council
  • Sector:
    Local Government

Glasgow City Council - complaint was from a council tax payer in Glasgow (referred to in this report as Mr C) who claimed that Glasgow City Council (the Council) had mishandled their demands of him for payment of council tax.

Updated: December 11, 2018