Overview
The complainant (Mrs C) raised a number of issues regarding an assessment carried out by a Community Psychiatric Nurse. Mrs C also raised issues over the subsequent investigation of her complaint by Ayrshire and Arran NHS Board.
Specific complaints and conclusions
The complaints which have been investigated are:
- (a) length of time taken of initial assessment (not upheld);
- (b) the adequacy of assessment (not upheld); and
- (c) the adequacy of investigation into complaint (not upheld).
Redress and recommendation
The Ombudsman has no recommendations to make.