Overview
The complainant (Mr C) raised a number of concerns about the time taken and number of appointments needed by the Tayside Orthopaedic and Rehabilitation Service to fit a replacement socket to his below the knee prosthesis. The complainant also raised a concern that NHS Tayside Board (the Board) had failed to pay his associated travel expenses.
Specific complaints and conclusions
The complaints which have been investigated are that the Board unreasonably:
- (a) delayed providing Mr C with an artificial limb (not upheld); and
- (b) refused travelling expenses to Mr C (not upheld).
Redress and recommendations
The Ombudsman has no recommendations to make.