Overview
The complainant was concerned that he had been removed from his Dental Practice's patient register.
Specific complaint and conclusion
The complaint which has been investigated is about Mr C's de-registration from the dental list (not upheld).
Redress and recommendations
The Ombudsman has no recommendations in respect of this complaint. However, she considered (see paragraph 9) that dentists in general and patients could find it helpful to have guidance on removing patients from dental lists. The matter was raised with the Scottish Executive Health Department, and the Ombudsman is pleased to report that they have agreed to consider this.