Investigation Report 200600918

  • Report no:
    200600918
  • Date:
    July 2007
  • Body:
    Fife Council
  • Sector:
    Local Government

Overview

The complainant Ms C raised a number of concerns about Fife Council (the Council)'s response to the presence of a group of travellers who had set up camp near her business.  Ms C said that the Council's contractors had left the gate open which had allowed the travellers to gain access to the site.  Ms C further complained about the way that the Council handled her complaint.

Specific complaints and conclusions

The complaints which have been investigated are that:

  • (a)        the Council failed to act in accordance with their policies (not upheld);
  • (b)        the Council's contractors left the gate open which allowed the travellers to gain access to the site (no finding); and
  • (c)        the Council failed to handle Ms C's complaints in a reasonable manner (not upheld). 

Redress and recommendation

The Ombudsman has no recommendations to make.

Updated: December 11, 2018