Overview
The complainant (Mr C) raised a number of concerns that doctors at the GP Practice (the Practice) failed to take action when his brother (Mr A) reported headaches following his discharge from hospital in April 2005. Sadly Mr A sadly died on 9 July 2005 after suffering an aneurysm (dilation of an artery, vein or the heart).
Specific complaint and conclusion
The complaint which has been investigated is that the treatment provided by the Practice following Mr A’s discharge from hospital was inadequate (not upheld).
Redress and recommendations
The Ombudsman recommends that the Practice take note of the Adviser’s comments in regard to record-keeping.
The Practice have accepted the recommendation and will act on it accordingly.