Investigation Report 200502839

  • Report no:
    200502839
  • Date:
    May 2007
  • Body:
    Ayrshire and Arran NHS Board
  • Sector:
    Health

Overview

The complainant Mrs C raised a number of concerns about the treatment that her late father (Mr A) received at Ailsa Hospital, Ayr.  She complained that staff handled her father roughly; inappropriate oxygen therapy was provided; and staff failed to monitor Mr A's fluid intake.

Specific complaints and conclusions

The complaints which have been investigated are that:

  • (a)  staff handled Mr A roughly (not upheld);
  • (b)  Mr A received inappropriate oxygen therapy (partially upheld); and
  • (c)  there was inadequate monitoring of Mr A's fluid intake (not upheld).

Redress and recommendations

The Ombudsman recommends that the Board share this report with Doctor 1 and encourage him to reflect on its findings.

The Board have accepted the recommendation and will act on it accordingly.

Updated: December 11, 2018