Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Ombudsman's findings April 2020

We laid one decision before the Scottish Parliament this month.  For more information please click on the link below.  

Download the Ombudsman's overview (PDF, 115KB) or read it online (link is external).

Media enquiries can be made by email.

Updated: April 22, 2020