Temporary phone line closure - 18 March 2025

Our phone line will be closed on Tuesday 18 March for annual all-staff training. Our regular phone service will resume at 9am Wednesday 19 March. Our online complaint form is open as normal.

Ombudsman's findings January 2021

We laid 34 decisions before the Scottish Parliament this month.  For more information, please click on the link below.

Download the Ombudsman's overview (PDF, 408KB) or read it online (link is external).  Media enquiries can be made by email or via our online form.

Updated: January 20, 2021