Festive closure

We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.

Ombudsman's findings September 2022

We laid ten public service complaint decisions before the Scottish Parliament this month.  For more information, please click the link below.

Download the Ombudsman's overview (PDF, 415KB) or read it online (link is external).  Media enquiries can be made by email or via our online form.

Updated: October 17, 2022