Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Decision Reports
| Case Ref | Organisation | Subject | Outcome | Report Date |
|---|---|---|---|---|
| 201300831 | Scottish Prison Service | policy/administration | Upheld, no recommendations | October 2013 |
| 201300835 | Scottish Prison Service | policy/administration | Not upheld, no recommendations | October 2013 |
| 201301031 | Scottish Prison Service | temporary confinement | Not upheld, no recommendations | October 2013 |
| 201301304 | Business Stream | charging method / calculation | Resolved, no recommendations | October 2013 |
| 201301310 | Scottish Prison Service | review of supervision level | Not upheld, no recommendations | October 2013 |
| 201301762 | Scottish Prison Service | accommodation (including cell amenities and location) | Not upheld, no recommendations | October 2013 |
| 201200270 | Lothian NHS Board | clinical treatment / diagnosis | Not upheld, recommendations | October 2013 |
| 201200328 | Forth Valley NHS Board | clinical treatment / diagnosis | Some upheld, recommendations | October 2013 |
| 201200385 | Williamsburgh Housing Association Ltd | neighbour disputes and antisocial behaviour | Not upheld, action taken by body to remedy, no recommendations | October 2013 |
| 201200980 | Ayrshire and Arran NHS Board | clinical treatment / diagnosis | Upheld, recommendations | October 2013 |