| 201201083 |
Cairn Housing Association Ltd |
repairs and maintenance of housing stock (incl dampness and infestations) |
Not upheld, no recommendations |
October 2012 |
| 201201252 |
Scottish Prison Service |
complaints handling |
Not upheld, no recommendations |
October 2012 |
| 201201411 |
Scottish Prison Service |
clothing |
Not upheld, action taken by body to remedy, no recommendations |
October 2012 |
| 201201421 |
Scottish Prison Service |
regime and operation of prison |
Not upheld, no recommendations |
October 2012 |
| 201105352 |
A Medical Practice in the Borders NHS Board area |
appointments/admissions (delay, cancellation, waiting lists) |
Not upheld, no recommendations |
October 2012 |
| 201003315 |
Greater Glasgow and Clyde NHS Board |
policy/administration; complaints handling |
Upheld, recommendations |
September 2012 |
| 201100106 |
Glasgow City Council |
finance - rent |
Not upheld, no recommendations |
September 2012 |
| 201101332 |
Greater Glasgow and Clyde NHS Board - Acute Services Division |
policy/administration |
Upheld, recommendations |
September 2012 |
| 201101431 |
The Highland Council |
handling of application (complaints by opponents) |
Not upheld, no recommendations |
September 2012 |
| 201101545 |
Edinburgh Napier University |
complaints handling |
Some upheld, recommendations |
September 2012 |