| 201102164 |
Lothian NHS Board |
communication, staff attitude, dignity, confidentiality |
Not upheld, no recommendations |
April 2012 |
| 201102374 |
Western Isles NHS Board |
clinical treatment; diagnosis |
Not upheld, no recommendations |
April 2012 |
| 201102718 |
Scottish Ambulance Service |
policy/administration |
Not upheld, no recommendations |
April 2012 |
| 201102763 |
Dalmuir Park Housing Association Ltd |
claim |
Not upheld, recommendations |
April 2012 |
| 201102800 |
Ayrshire and Arran NHS Board |
clinical treatment; diagnosis |
Some upheld, recommendations |
April 2012 |
| 201102839 |
Business Stream Ltd |
incorrect billing |
Not upheld, no recommendations |
April 2012 |
| 201102853 |
Scottish Prison Service |
accommodation (including cell amenities and location) |
Not upheld, no recommendations |
April 2012 |
| 201102884 |
A Dental Practice in the Lothian NHS Board area |
Complaints handling |
Not upheld, action taken by body to remedy, recommendations |
April 2012 |
| 201102893 |
Argyll Community Housing Association |
repairs and maintenance of housing stock (incl dampness and infestations) |
Not upheld, recommendations |
April 2012 |
| 201103024 |
Forth Valley NHS Board |
clinical treatment; diagnosis |
Some upheld, action taken by body to remedy, no recommendations |
April 2012 |