| 201001207 |
A medical practice, Ayrshire and Arran NHS Board |
clinical treatment; diagnosis; failure to refer |
Some upheld, recommendations |
June 2011 |
| 201001943 |
Lothian NHS Board |
clinical treatment; diagnosis |
Not upheld, no recommendations |
June 2011 |
| 201002105 |
Aberdeen City Council |
housing; allocations; transfers and exchanges |
Some upheld, recommendations |
June 2011 |
| 201002171 |
Greater Glasgow and Clyde NHS Board |
communication; staff attitude; dignity; confidentiality |
Not upheld, no recommendations |
June 2011 |
| 201002248 |
Lothian NHS Board |
care of the elderly; nutrition; record-keeping; communication |
Some upheld, recommendations |
June 2011 |
| 201002471 |
Renfrewshire Council |
complaints handling; investigation |
Not upheld, action taken by body to remedy, no recommendations |
June 2011 |
| 201002667 |
Greater Glasgow and Clyde NHS Board |
clinical treatment; diagnosis; consent |
Some upheld, recommendations |
June 2011 |
| 201002668 |
Fife Council |
council tax collection; pursuit of arrears |
Not upheld, no recommendations |
June 2011 |
| 201002767 |
NHS 24 |
clinical treatment; diagnosis; NHS 24 call handling; out-of-hours appointments |
Not upheld, no recommendations |
June 2011 |
| 201002776 |
Glasgow City Council |
education; exclusion from school; complaints handling |
Upheld, recommendations |
June 2011 |