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Decision Report 201300252

  • Case ref:
    201300252
  • Date:
    November 2013
  • Body:
    Dumfries and Galloway NHS Board
  • Sector:
    Health
  • Outcome:
  • Subject:
    clinical treatment / diagnosis

Summary

Mr C complained about the prison healthcare team making changes to medication he had been prescribed for chronic leg pain and migraines. He also complained about not being given medication for high blood pressure.

Mr C, however, withdrew his complaint before our investigation was completed.

Updated: March 13, 2018