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Decision Report 201801027

Case ref:

201801027
Date:

March 2019
Body:

West Dunbartonshire Council
Sector:

Local Government
Outcome:

Resolved, no recommendations
Subject:

repairs and maintenance

Summary

Mrs C, the sole homeowner in a council owned block of homes, complained about a unreasonable delay in arranging for mutual repairs to the property and a failure to keep her reasonably informed regarding when repairs would be carried out. We took no further action as the complaint was resolved on the basis of a reduction in the cost of the repair work in acknowledgement of the complaint received.

Updated: March 20, 2019