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Case ref:202307268
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Date:July 2024
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Body:West Lothian Health and Social Care Partnership
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Sector:Health and Social Care
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Outcome:Resolved, no recommendations
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Subject:Kinship care
Summary
C, a support and advocacy worker, complained on behalf of their client (A) regarding the partnership's decision not to backdate kinship care allowance. The partnership confirmed that they had reviewed matters in light of new Scottish Government guidance and would be willing to apologise to A and calculate the allowance due. C confirmed that this would resolve the complaint and we closed our investigation.