New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Reports
| Report number | Organisation | Report Date | |
|---|---|---|---|
| 200502301 200600457 | NHS24 and Lanarkshire NHS Board | May 2008 | View PDF |
| 200502524 | Aberdeen City Council | May 2008 | View PDF |
| 200503162 200602726 200700502 | A Medical Practice, Lanarkshire NHS Board, Lanarkshire NHS Board and Greater Glasgow and Clyde NHS Board | May 2008 | View PDF |
| 200600141 | The Highland Council | May 2008 | View PDF |
| 200600312 | Scottish Environment Protection Agency | May 2008 | View PDF |
| 200600345 | Greater Glasgow and Clyde NHS Board | May 2008 | View PDF |
| 200600373 | Ayrshire and Arran NHS Board | May 2008 | View PDF |
| 200600377 | Highland NHS Board | May 2008 | View PDF |
| 200600586 | Midlothian Council | May 2008 | View PDF |
| 200600755 | The City of Edinburgh Council | May 2008 | View PDF |