Argyll and Clyde NHS Board - complaint was from a man (referred to in this report as Mr C) who complained that Argyll and Clyde NHS Board (the Board) failed to provide the proper care and treatment for his mother (Mrs A) from November 2003 to August 2004 while she was a patient at the Royal Alexandra Hospital (RAH), Paisley. Mr C was supported in this complaint by his sister (Mrs C).
New Customer Service Standards
We have updated our Customer Service Standards and are looking for feedback from customers. Please fill out our survey here by 12 May 2025: https://forms.office.com/e/ZDpjibqe8r
Investigation Report 200500136
Updated: December 11, 2018