Overview
The complainant accepted that he signed for the tenancy of a flat but said he did not take up occupancy. He was aggrieved six and a half years later when Inverclyde Council (the Council) informed him that there was outstanding council tax owed by him on the property and arrears of rent. The investigation did not uncover maladministration or service failure by the Council.
Specific complaints and conclusions
The complaints from Mr C that I investigated are that:
- (a) the Council failed properly to investigate Mr C's contention that he had terminated his acceptance of the tenancy before moving in (not upheld);
- (b) the Council wrongly pursued Mr C in late 2005 for outstanding council tax and rent arrears dating back to 1999/2000 (not upheld); and
- (c) the Council took action to arrest his bank account when he understood them to be still investigating matters (not upheld).
Redress and recommendation
The Ombudsman has no recommendation to make.