The complainant (Mr C) was aggrieved about the abolition of discounted rate swimming for pensioners when the Council introduced a new leisure access card in early 2004.
Festive closure
We will close at 5pm on Tuesday 24 December 2024 and reopen at 9am Friday 3 January 2025. You can still submit complaints through our online form, but we won't respond until we reopen.
Investigation Report 200503021
Updated: December 11, 2018