Overview
The complainant (Ms C) complained about the standard of treatment she received from a dental practitioner which, she felt, had led to further problems with her dental health.
Specific complaints and conclusions
The complaints which have been investigated are that:
- (a) a root was perforated during treatment, but this was not identified (not upheld); and
- (b) the fitting of a crown was done poorly, leading to periodontal damage (not upheld).
Redress and recommendations
The Ombudsman has no recommendations to make.
The dentist who was involved in this complaint was working in a practice in Lothian NHS Board area at the time of this complaint and thereafter moved to the area covered by Greater Glasgow and Clyde NHS Board