Overview
The complainant (Mr C) raised concerns about the adequacy of the heating in his accommodation and the fact that East Lothian Council (the Council) had failed to meet their commitment to install gas central heating.
Specific complaints and conclusions
The complaints which have been investigated are that:
- (a) the Council made a commitment to install gas central heating and failed to do so (not upheld); and
- (b) the heating in Mr C’s accommodation is inadequate (not upheld).
Redress and recommendation
The Ombudsman has no recommendations to make in this case.