Investigation Report 200600950

  • Report no:
    200600950
  • Date:
    June 2007
  • Body:
    South Lanarkshire Council
  • Sector:
    Local Government

Overview

An MSP complained on behalf of his constituent, Mrs C, about the replacement of a mutual path.  In particular, Mrs C alleged that there was no proper consultation in advance of the works being carried out; her suggested alternative was not taken into account; works were inadequately completed; neighbours had similar works completed more cheaply; and South Lanarkshire Council (the Council) failed to adhere to an agreement to resolve her complaint.

Specific complaints and conclusions

The complaints which have been investigated are that:

  • (a)  the Council failed to consult properly with Mrs C in advance of the works being carried out (not upheld);
  • (b)  the Council disregarded Mrs C's alternative suggestion (no finding);
  • (c)  works were completed inadequately (not upheld);
  • (d)  neighbours had similar works completed more cheaply (not upheld); and
  • (e)  the Council failed to adhere to an agreement to resolve Mrs C's complaint (not upheld).

Redress and recommendations

The Ombudsman has no recommendations to make.

Updated: December 11, 2018