Overview
The complainant (Mr C) was unhappy with an investigation undertaken by the Scottish Commission for the Regulation of Care (the Commission) into his complaint that his mother (Mrs D) had been prevented from leaving the Care Home (the Home) where she was resident.
Specific complaint and conclusion
The complaint which has been investigated is that the initial report and subsequent review of Mr C's complaint about the Home were flawed. In particular, that all the evidence was not taken into account and the initial report focussed on the social work department and not on the complaint actually made (not upheld).
Redress and recommendation
The Ombudsman makes no recommendations.