Investigation Report 200604106

  • Report no:
    200604106
  • Date:
    November 2007
  • Body:
    A GP, Greater Glasgow and Clyde NHS Board
  • Sector:
    Health

Overview

The complainant (Mr C) raised a number of concerns about the treatment his late mother (Mrs A) received from her General Practitioner (the GP) during 2006.  These included issues such as a failure by the GP to action treatment for Mrs A's reported concerns of nausea and weight loss and a failure to diagnose that she was suffering from fluid on her lungs.  In addition, Mr C complained that the GP failed to call an ambulance when Mrs A took ill at the Practice on 29 September 2006.  Mrs A was taken to hospital later the same day by ambulance from her home but sadly did not recover from a coma and died two weeks later.

Specific complaints and conclusions

The complaints which have been investigated are that the GP:

  • (a) failed to provide treatment for Mrs A's reported concerns of nausea and weight loss and failed to diagnose that she was suffering from fluid on her lungs (not upheld); and
  • (b) failed to call an ambulance when Mrs A took ill at the Practice on 29 September 2006 (not upheld).

Redress and recommendations

The Ombudsman has no recommendations to make.

Updated: December 11, 2018