Overview
The complainant (Mr C), complaining on behalf of the aggrieved (Mrs A), was concerned that East Dunbartonshire Council (the Council) failed to provide Mrs A with appropriate advice on two occasions when she attended the Council's Housing Department for advice prior to selling her home and making a homelessness application.
Specific complaint and conclusion
The complaint which has been investigated is that the Council failed to provide Mrs A with appropriate advice on two occasions when she attended the Council's Housing Department for advice prior to selling her home and making a homelessness application (not upheld).
Redress and recommendations
The Ombudsman has no recommendations to make.