Overview
The complainant (Ms C) raised a number of concerns about her mother (Mrs A)'s care and treatment following her admission to Ninewells Hospital (the Hospital) on 3 October 2004. Mrs A was elderly, frail and suffered from dementia. Sadly, Mrs A died on 9 October 2004.
Specific complaints and conclusions
The complaints which have been investigated are that:
(a) drugs were administered to Mrs A inappropriately (not upheld);
(b) Mrs A was not provided with adequate nutrition (not upheld);
(c) nursing care provided to Mrs A was inappropriate (not upheld);
(d) Mrs A was not provided with appropriate medical care (not upheld); and
(e) communication with Mrs A's family was inadequate (not upheld).
Redress and recommendations
The Ombudsman has no recommendations to make.