Overview
The complainant (Mr C) was a tenant of Fife Council (the Council) who reported damage to his bathroom which occurred in the course of a replacement programme. He complained that the Council’s response to this was not adequate.
Specific complaint and conclusion
The complaint which has been investigated is that a contractor caused damage to Mr C’s bathroom in the course of carrying out work on behalf of the Council and the Council’s proposed remedy for this damage was not reasonable (not upheld).
Redress and recommendations
The Ombudsman has no recommendations to make.