Overview
The complainant (Mr C) raised a number of concerns about the way in which his grandmother (Mrs A) was assessed by Lanarkshire NHS Board (the Board) for NHS funded continuing care. Mr C also raised concerns that the Scottish Government's policy on NHS funded continuing care was unclear and that there was no way for somebody living in the community to be assessed as the policy only provided for assessment upon discharge from hospital.
Specific complaint and conclusion
The complaint which has been investigated is that the Scottish Government Health Directorate failed to take timely steps to update the guidance on NHS funded continuing care despite being aware of problems associated with it (not upheld).
Redress and recommendations
The Ombudsman has no recommendations to make.